We've made an effor in answering the most common question our users might have.
If you can't find the answer to your question here, contact us.
- HOW WIDE IS THE SUNBRELLA FABRIC?
The specifications of the sunbrella fabrics are located at the Specifications page. The furniture grade
sunbrella fabrics are 54” wide. All patterns in the furniture section on our website are 54” wide.
The awning / marine grade sunbrella fabrics are 46” wide. Most of the solids in the awning / marine
grade sunbrella fabrics are available in 60” widths which is located in the 60” wide fabric section.
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- HOW ARE THE FABRICS SOLD?
All fabrics on our website are sold by the linear yard (i.e. width of the fabric x 36”)
with a minimum order of one yard.
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- WHAT IS THE DIFFERENCE BETWEEN AWNING/MARINE AND FURNITURE GRADE SUNBRELLA FABRICS?
Awning / Marine grade sunbrella fabrics are 9.25 ounces per square yard. These fabrics have a
tighter weave and heavier finishing process then the furniture grade sunbrella. This process causes
the fabric to be stiffer along, making it ideal for tops, canopies, and covers. These fabrics have
a 5 year warranty against mildew and fade. The furniture grade sunbrella fabrics weight 8.00 oz per
square yard. These fabrics are much softer making them ideal for cushions, drapes, upholstery, and
shower curtains. These fabrics have a three year warranty against mildew and fade.
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- CAN THE AWNING/MARINE GRADE SUNBRELLA BE USED FOR CUSHIONS?
Yes, however, there are three concerns. First, the awning / marine grade sunbrella is much stiffer
then the furniture grade sunbrella, therefore the fabric will not fabricate as well for cushions as
the furniture grade sunbrella. Second, mark-off appear as white scuff marks on the fabric and is
caused when an object scapes across the fabric, distorting surface fibers. Third, crazing appears
as thin white lines on the fabric and is caused by folding or creasing the fabric. Over time both
crazing and mark-offs tend to diminish. The primary factor contributing to mark-off and crazing is
a resin that is added to Sunbrella fabrics during final finishing in order to increase its stiffness.
While increased stiffness from the resin adds greatly to the ease of sewing, it also increases the
fabric’s susceptibility to mark-off and crazing creating a surface membrane on the fabric.
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- ARE THE PRINTS SUNBRELLA?
No, all the prints in the “prints” section of our website are screen printed with weather resistant
and fade resistant dyes. Prints have a one year warranty against mildew and fade.
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- CAN PRINTS BE USED FOR OUTDOOR USE?
Yes, all the prints (fabrics) on our website can be use for outdoor use.
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- WHAT ARE MESH FABRICS?
They are vinyl coated open weave fabrics. Most “mesh fabrics” are used for slings or for shades to
reduce sunlight. The mesh fabrics on our website have a 78% shade factor.
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- IS THE SUNBRELLA WATERPROOF?
SUNBRELLA FABRIC IS NOT WATERPROOF, IT IS WATER REPELLANT. THIS MEANS THAT DURING THE FINISHING
PROCESS A WATER REPELLANT FINISH IS APPLIED TO THE FABRIC. NORMAL WEAR AND USAGE WILL REDUCE THE
EFFECTIVENESS OF THIS FINISH AS WILL CLEANING THE FABRIC.
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- WHAT FABRICS DO YOU RECOMMEND FOR SLINGS?
We would recommend using the “mesh fabrics” for slings. They are ideal because they are
open weave meaning water will go through fabric.
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- Do you have a catalog?
Outdoorfabrics.com catalog is on our website. We do not have a mail out catalog since are
fabrics are always being added and updated.
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- How thick should I make my cushions?
Recommended seating height is between 16” – 18” of the ground. We would suggest
measuring from the floor to the seat part of the frame then add the appropriate
number to determine thickness.
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- How are your sample sent?
All sample orders are sent out via US mail. All mail is sent from Florida.
Most sample orders are processed and sent within 48 hours ( not including weekends).
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- Where does the fabric ship from?
All fabric is shipped directly from our Miami, FL location.
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- Do you regularly update your inventory?
Items go out of stock, and new items are brought in, so our
inventory does change from time to time. To check all of our updates in
one central location, please visit our latest news page.
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- I have processed my order online; however, I have not received my e-mail confirmation?
If you have not received a confirmation order number – the order has NOT been placed and
has not been inputted into our database. You must submit your order after reviewing the final
confirmation page to receive your order number and e-mail confirmation.
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- Why can I not receive e-mails from Outdoorfabrics.com?
Many web mail programs have SPAM protect programs in place that filter out e-mails
believed to be SPAM. You can: Contact your web mail provider to locate the spam folder
so you may retrieve any e-mail correspondence OR add our company to your filter list so
our e-mail’s will be accepted in the future.
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- Is your website a secure site?
Yes. Our website is protected by GeoTrust which is SSL certified. The icon is located
at the bottom left hand corner of our website. To verify our security you can simply
click on this button.
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- I am ordering Foam, but my freight charges do not appear?
Because foam sizes vary and freight companies such as UPS and DHL require dimensions
in order to estimate freight – freight charges on all foam orders are calculated when
your order is processed. You are sent a copy of your invoice via e-mail with your total
cost including freight charges.
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- I am ordering Foam and Fabric, but I cannot process them together in the same shopping cart?
Because freight charges are calculated by yardage and cannot be determined on foam
orders you must first process your fabric order and then process your foam order.
All foam orders are a special order item and we ask that you allow 72 hours for
processing while all fabric orders are processed within 24 hours.
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- I ordered 16 yards of fabric; however, my shopping cart keeps reflecting only 1 yard ordered?
You must click on the “Update” button when any changes are made to your shopping cart.
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- I spent hours selecting fabric samples; however, when I went to check out my shopping cart was empty?
As long as you maintain activity while you are surfing our site your order should remain
in your shopping cart; however, if you delay 30 minutes or more internet connections
automatically time out. You can avoid this situation by hitting the “Refresh” button
periodically while you are shopping on our website.
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- Why can’t I place sample orders over the telephone?
All sample orders are processed by our Fulfillment Center via our website.
This automated system is set up for your convenience so you there is a record
of your order and assures all samples are mailed out in a timely manner.
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- Can I have my samples sent out faster than U.S. Mail?
Yes. We are happy to send samples out via Federal Express, DHL or UPS.
In the comment section of your sample order form you may put your Fedex,
DHL or UPS account number with method of shipping you would like us to use
OR you can request to expedite shipping for an additional charge.
Typically $18.00 for overnight.
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***IF YOU DO NOT RECEIVE A CONFIRMATION NUMBER – WE DID NOT RECEIVE THE ORDER.
ALL COMPLETED ORDERS RECEIVE AN ORDER NUMBER AS WELL AS AN E-MAIL
CONFIRMATION WITHIN 15 MINUTES OF TRANSACTION ON LINE***